Privacy Policy

Last updated: June 2025

Synthixx Technologies (“Synthixx”, “we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our marketing website and links to the Synthixx application.

1. Information we collect

Account information you provide when signing up for the Synthixx app, such as your name, email, and business details.

Business data you choose to manage within an agent (for example, student or customer records). This data belongs to you and is isolated per business.

Usage and device information collected automatically, such as pages visited and approximate location, to improve the service.

2. How we use information

To provide, maintain, and improve the Synthixx platform and its agents.

To process payments and manage your subscription, including via JazzCash, EasyPaisa, and card processors.

To communicate with you about updates, security notices, and support.

3. Data isolation & security

Each business operates in an isolated environment with role-based access control. Your business data is never shared with other tenants.

We do not use your private business data to train external AI models. Requests to AI providers are made on your behalf to deliver the features you use.

We apply industry-standard safeguards, but no system is perfectly secure; please use strong passwords and protect your account credentials.

4. How AI processing works

Synthixx is powered by the Synthixx AI engine, which is fully managed by us. When you use an agent, relevant information is processed by our AI infrastructure to generate responses.

You do not need any external AI account or API key — the AI is included as part of your Synthixx plan. We never expose your data to other customers.

5. Your rights

You may access, correct, export, or delete your data at any time from within the app or by contacting us.

You can opt out of non-essential communications without affecting your service.

6. Contact

For any privacy questions or requests, email us at [email protected].