Help Center

How can we help you?

Find answers below, chat with the Synthixx Assistant (bottom-right corner), or email us directly. We're here to help teams everywhere get the most from AI.

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Getting started

Create your free account, pick an agent, and follow the setup wizard. Most schools go live with fees and attendance in under a day.

Create account
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School Agent

Import students, configure fee structures, send AI reminders, and open the parent portal. Our blog has a full step-by-step guide.

Read guide
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Billing & payments

We accept regional payment methods and local-currency billing in supported countries, plus bank transfer and cards. Upgrade, downgrade, or cancel anytime from your account settings.

View pricing
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Privacy & security

Your data is isolated per business and never shared across tenants. Read our Privacy Policy for full details on how we handle information.

Privacy Policy

Frequently asked questions

Can't find what you need? Use the chat assistant or email us.

You buy a plan that includes a pool of AI tokens. Every message and action consumes tokens based on length. When you run low, simply top up or upgrade. No surprise bills — you only pay for what you use.

We accept regional payment methods where supported, plus bank transfer. Card payments are available for international users via our app checkout.

No. Synthixx includes the AI for you — there's nothing extra to buy or configure. Your plan price covers everything, so you can focus on running your business, not managing AI accounts.

The School Management Agent is live today. Clinic, HR & Payroll, Retail, and Hotel agents are coming soon. You can also request a custom agent for your industry.

Absolutely. Each business gets isolated data with role-based access control. Your data is never shared across tenants or used to train external models.

Yes. There's no lock-in. Upgrade, downgrade, or cancel whenever you like — your remaining tokens stay valid through your billing period.

Still need help?

Our team reads every message. Tell us about your school or business and we'll get back to you within one business day.

[email protected]